If you are not completely satisfied with your purchase,
we’re sorry to hear that, however, simply return the item to us in its original
unused condition within 28 days of receipt.
Returned items should be unused and unworn (if applicable)
and must be returned in original packaging with any enclosed documentation. We
will issue a full refund on receipt, excluding the original delivery charge.
Alternatively, if preferred, we will also be happy to exchange the item.
This warranty covers the computer's hardware against
functional defects that are not covered by the original manufacturer. It does
not cover any special needs you might have such as peripheral and/or software
installation assistance. It also does not cover software issues, neglect,
physical damage or unauthorized repair. UNAUTHORIZED REPAIR ATTEMPTS WILL VOID
ANY AND ALL WARRANTY.
Important: Warranty does not extend to laptop
batteries. Refurbished machines contain a used battery. We will
warranty that these hold a change of minimum ½ hour. This warranty is
limited to 90 days.
Goods will only be accepted for return if they are returned
within 28 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us.
Therefore for your own protection we recommend that you send the parcel using a
delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is
Please also note we will refund an item if it is faulty,
after a thorough check of the item. Please allow 7 working days for a refund to